Effective Date: March 3, 2026
Last Updated: March 3, 2026
1. Introduction and Scope
Welcome to 12686074 CANADA INC. (“we,” “us,” “our,” or the “Company”), the home of transformative fragrances designed to wrap every space in calm. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect your personal information when you visit our website at www.12686074ca.com (the “Site”), use our services, or purchase our natural scents—from discreet car diffusers to elegant home pieces—crafted to turn ordinary moments into small, sensory joys.
By accessing or using our Site, creating an account, placing an order, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with our practices, please do not use our Site or provide us with your information.
For any privacy-related inquiries, please contact our Privacy Officer at:
12686074 CANADA INC.
Address: 1655 rue de Louvain West, Montreal, QC H4N 1G6, Canada
Email: hygrory@12686074ca.com
Phone: +1 (514) 340-9777
2. Information We Collect
We collect information to provide our products and services, communicate with you, and enhance your experience, from browsing our “Featured Products” to checking out. The information we collect falls into the following categories:
A. Information You Provide Directly to Us:
- Account and Purchase Information: When you create an account, place an order, or sign up for newsletters, we collect your name, billing and shipping address, email address, phone number, and payment information.
- Communication Information: When you contact customer support, respond to surveys, or interact with us via email or contact forms, we collect your contact details and the content of your communication.
- User-Generated Content: Information you post on our Site, such as product reviews or testimonials.
- Preferences: Your scent preferences, marketing choices, and communication settings.
B. Information Collected Automatically:
- Technical and Usage Data: When you visit our Site, we automatically collect information about your device and browsing actions, including your IP address, browser type, operating system, referring URLs, pages viewed (e.g., “Home,” “Shop,” “Cart”), time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, analyze Site traffic, and personalize your experience. For details, please see Section 7: Cookies and Tracking Technologies.
C. Information from Third Parties:
We may receive limited information from third-party sources, such as payment processors, social media platforms (if you interact with our profiles), and analytics providers, to help us understand how you found our Site and improve our services.
3. How We Use Your Information
We use your personal information for various business purposes, based on legal grounds such as performing a contract with you, your consent, our legitimate interests, or legal compliance:
- To Fulfill Your Orders and Contract: To process and ship your purchases (e.g., “car fragrance diffusers,” “reed diffusers”), manage your account, send order confirmations and shipping notifications, and handle returns or customer service requests.
- To Communicate With You: To respond to your inquiries, send important administrative messages, and, with your consent, send promotional communications about new arrivals (“New Arrival Products”), sales (“SHOP THE SALE”), and exclusive offers related to our curated home & car scents designed to “soothe and elevate your daily rhythm.”
- To Improve and Personalize Our Services: To operate, maintain, and improve the functionality, security, and user experience of our Site, including analyzing how customers interact with our “Featured Products” section.
- For Marketing and Advertising: To display personalized content and advertisements for our products on our Site and on third-party platforms, based on your interests.
- For Security and Fraud Prevention: To monitor for security threats, prevent fraudulent transactions, and protect the integrity of our business and customer data.
- To Comply with Legal Obligations: To meet our legal, regulatory, and tax requirements.
4. How We Share Your Information
We do not sell your personal information to third parties. We share it only in the following circumstances:
- Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment and shipping, email delivery, data analytics, and customer support. These providers are contractually obligated to protect your data and use it only as instructed.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or part of our business, your information may be transferred as a business asset.
- With Your Consent: We may share your information for other purposes with your explicit permission.
5. International Data Transfers
We are based in Canada. Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We take appropriate safeguards, such as using standard contractual clauses approved by relevant authorities, to ensure your information is protected in accordance with this Policy and applicable data protection laws.
6. Legal Bases for Processing (For Individuals in Certain Jurisdictions)
For individuals in regions with specific data protection laws (such as the European Union’s General Data Protection Regulation or the United Kingdom’s UK GDPR), we rely on the following legal bases to process your personal information:
- Performance of a Contract: Processing is necessary to fulfill our obligations under a contract with you (e.g., to process and deliver your order).
- Consent: Where we have obtained your explicit consent for specific processing activities, such as sending marketing emails. You can withdraw your consent at any time.
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our Site, fraud prevention), balanced against your rights and freedoms.
- Legal Obligation: Processing is necessary to comply with a legal obligation we are subject to.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance functionality and analyze site usage.
- What Are Cookies? Cookies are small data files placed on your device that allow us to “remember” your actions and preferences over time.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functions of the Site, such as enabling shopping cart and checkout processes.
- Performance/Analytics Cookies: Help us understand how visitors use our Site, like which “essential oil bottles” are most viewed, to improve performance.
- Functionality Cookies: Remember your choices (like login details or region) to provide a more personalized experience.
- Advertising/Targeting Cookies: Used to deliver relevant ads to you on our Site and other websites.
- Your Choices: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling or blocking certain cookies may affect the functionality of our Site. You can learn more about managing cookies at www.allaboutcookies.org.
8. Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption for data in transit (SSL/TLS) and secure servers. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements. When we no longer need your information, we will securely delete or anonymize it.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to Be Forgotten): Request deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Request that we restrict the processing of your data.
- Right to Data Portability: Request transfer of your data to another controller in a machine-readable format.
- Right to Object: Object to our processing of your data based on our legitimate interests.
- Marketing Opt-Out: You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any marketing email.
To exercise any of these rights, please contact us using the details in Section 1. We may need to verify your identity before processing your request.
11. Children’s Privacy
Our Site and products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.
12. Third-Party Links
Our Site may contain links to third-party websites, such as social media platforms. This Privacy Policy applies only to our Site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to read the privacy policy of every website you visit.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
12686074 CANADA INC.
Attn: Privacy Officer
Address: 1655 rue de Louvain West, Montreal, QC H4N 1G6, Canada
Email: hygrory@12686074ca.com
Phone: +1 (514) 340-9777
Website: www.12686074ca.com